eCoaching
Inventa developed a pioneering eLearning – eCoaching concept. Through interactive-iterative problem resolution with multiple feedback it reframes the Learners´ mindset and it is conducive to appropriate responses in critical situations / incidents.
As an example, an 8-module eXtrapreneurship® program developed for Czech Telecom – Telefónica O2 was designed to enhance the business acumen and appropriate entrepreneurial spirit with a large heretofore bureaucratic organisation.
eXtrapreneurship®
INTRAPRENEURIAL INTERACTIONS
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CUSTOMER ORIENTATION : LEVERAGING HIS OPPORTUNITIES
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Delighting an angry customer
(Case SOHO : small office – home office)
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CUSTOMER PARTNERSHIPS
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Deploying an innovative business proposal
(Case Center for Modern Education)
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INTRAPRENEURSHIP IN ACTION
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Maximising revenues at low cost
(Project „Supercallcentrum“)
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CHANGE MANAGEMENT,
PROCESS DEVELOPMENT
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Leveraging nobody´s problem / process
(Case Call centre collaboration)
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MATRIX COLLABORATION,
CROSS-FUNCTIONAL TEAMWORK
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Enhancing the team spirit & proactive response
(Case Competition analysis)
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CREATIVITY & INNOVATION: SPEEDY IDEA IMPLEMENTATION
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Leveraging an innovation proposal, enhancing innovation climate (Case Virtual gaming room)
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HUMAN POTENTIAL DEPLOYMENT
& DEVELOPMENT
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Retaining an excellent professional
(Case Loss of intellectual capital)
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HIGH PERFORMANCE CULTURE
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Renewing negative organisation culture
(Case Alarming survey à Leadership change)
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